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SHIPPING POLICY

Last updated: August 25, 2026

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1. WHERE WE SHIP

At the moment, Alegriaspin ships to selected countries available during checkout. If your country is available at checkout, we can deliver to your address.

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2. WHERE YOUR ORDER SHIPS FROM

Orders are dispatched from our network of fulfillment partners and suppliers, depending on product availability and destination.

Because many of our fulfillment locations are located within the European Union, orders shipped within the EU generally move freely across borders without additional customs duties. However, customers remain responsible for any customs fees, taxes, or import charges that may apply in their country.

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3. SHIPPING OPTIONS

We offer shipping options at checkout based on product availability and delivery destination.

Standard Shipping
Free shipping on eligible orders. Delivery times typically range from 5 to 10 business days.

Express Shipping
Available at checkout for selected destinations. Delivery times typically range from 3 to 7 business days.

Business days are Monday through Friday, excluding public holidays.

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4. WHEN YOUR ORDER SHIPS

The delivery times above are counted from the day your order is dispatched, not the day you place it.

We aim to process orders as quickly as possible and will send a confirmation email once your order has been shipped.

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5. TRACKING

Most orders include tracking information.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details, allowing you to follow your shipment during transit.

Please note that tracking availability may vary depending on the courier and destination.

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6. DELAYS

Occasionally, delivery delays may occur due to:

  • High seasonal demand

  • Courier disruptions

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Other circumstances beyond our control

If we become aware of a significant delay affecting your order, we will do our best to keep you informed.

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7. DELIVERY ADDRESS

Please ensure that your delivery address is complete and accurate when placing your order.

Alegriaspin is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible.

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8. LOST OR DAMAGED PACKAGES

If your order is lost during transit or arrives damaged, please contact us at info@alegriaspin.com.

To help us investigate, please include:

  • Your order number

  • A description of the issue

  • Photos of any damage, if applicable

We will work with the shipping provider to resolve the issue and determine an appropriate solution.

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9. CONTACT

If you have any questions about shipping or an order in progress, please contact us:

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Alegriaspin
Email: info@alegriaspin.com

Business Address:
Wulpstraat 40
8446GJ Heerenveen
The Netherlands

KvK Number: 87569736

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