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PRIVACY POLICY

Last updated: August 25, 2026

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1. WHO WE ARE

This Privacy Policy explains how Alegriaspin collects, uses, and protects your personal information when you visit our website or place an order with us.

Alegriaspin is operated by Bruines Groep (trading as Alegriaspin), a General Partnership (VOF) registered in the Netherlands under KvK number 87569736, with its registered address at Wulpstraat 40, 8446GJ Heerenveen, The Netherlands. Bruines Groep is the data controller responsible for your personal information.

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If you have any questions about this policy or how your data is handled, you can reach us at info@alegriaspin.com.

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2. WHAT INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following information:

  • Name, delivery address, and billing address

  • Email address and phone number

  • Order details, such as the products you purchase and payment confirmation

  • Any messages you send us, for example by email or through a contact form

  • Basic technical information generated by visiting our website, such as your browser type, device information, IP address, and general usage patterns

We do not knowingly collect information from children, and our website is not directed at children.

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3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your order, including sharing necessary details with shipping partners who deliver your package

  • Handle payments through our payment providers

  • Respond to questions, complaints, or return requests

  • Meet our legal obligations, including maintaining records for tax and accounting purposes

  • Improve, maintain, and protect our website and services

  • Prevent fraudulent transactions and unauthorized activity

 

We rely on the following legal grounds to use your information:

  • It is necessary to fulfil our contract with you when processing your order

  • It is necessary to comply with legal obligations

  • It is in our legitimate interest to operate and improve our business

  • Where required, we rely on your consent

We do not sell your personal information to third parties.

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4. WHO WE SHARE YOUR INFORMATION WITH

To fulfil your order, we share the necessary information with:

  • Delivery companies responsible for shipping your package

  • Payment providers that process your payment

  • Service providers who help us operate our website, customer support, and administration

  • Government authorities or regulators where required by law

These parties receive only the information necessary to perform their services and are not permitted to use it for unrelated purposes.

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5. COOKIES

Like most websites, our site uses cookies and similar technologies that are necessary for the website and shopping cart to function properly.

We may also use analytics, performance, and marketing cookies to improve user experience and better understand how visitors use our website.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can control or delete cookies through your browser settings at any time.

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6. HOW LONG WE KEEP YOUR INFORMATION

We keep your information only for as long as necessary to fulfil the purposes described in this policy.

Order and payment records are generally retained for at least 7 years in accordance with Dutch legal and tax requirements.

Other information, such as customer support communications, is retained only as long as reasonably necessary to manage your request and support our business operations.

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7. WHERE YOUR INFORMATION IS PROCESSED

Your order is generally fulfilled from within the European Union, and your information is typically processed within the European Economic Area (EEA).

If we use service providers located outside the EEA, we ensure that appropriate safeguards are in place to protect your personal information, in accordance with the General Data Protection Regulation (GDPR).

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8. YOUR RIGHTS

Under the GDPR, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing

  • Object to certain uses of your data

  • Request transfer of your data in a portable format

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@alegriaspin.com.

We will respond as soon as reasonably possible and within the timeframes required by applicable law.

If you are not satisfied with our handling of your personal information, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

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9. DATA SECURITY

We take appropriate organizational and technical measures to help protect your personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

While no system can guarantee absolute security, we continually work to safeguard the information entrusted to us.

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10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time, for example if our practices, services, or legal obligations change.

The version published on our website at the time of your visit or purchase is the version that applies.

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11. CONTACT

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Bruines Groep (trading as Alegriaspin)
Wulpstraat 40
8446GJ Heerenveen
The Netherlands
KvK Number: 87569736
Email: info@alegriaspin.com

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